Kindred Mette Lorenzen

Kindred Group has promoted long-serving professional Mette Lorenzen to director of global customer service, she announced on Wednesday.

Taking to social media to share the news, she wrote: “I’m happy to share that I’m starting a new position as director of global customer service.”

Ms Lorenzen joined the Malta-based iGaming operator in 2012 as an account manager. She was then appointed as acquisition integration manager in 2015, and then head of customer service in 2017.

She served in this role till she was promoted to global head of customer service in October 2020.

Before joining Kindred, she worked for three years as customer service agent and team member at Bet24, which Kindred (then Unibet) acquired in 2012.

Her promotion comes soon after the company made another important internal promotion, with experienced iGaming professional Daniel Gambin promoted to director of player sustainability.

The position is a promotion from his previous role as global head of player sustainability at the company, which he had filled for over three years, since January 2019.

This was not his first stint at Kindred, however, and he served as head of player safety between February 2013 and June 2017, before joining Cerberus Technology as chief operations officer in July 2017.

Featured Image:

Mette Lorenzen/ LinkedIn

Continue Reading

Pariplay adds Dirk Camilleri as VP of product as it continues executive hiring spree

27 March 2023
by iGamingCapital.mt

Dirk will be responsible for continuing with the delivery of Pariplay’s aggregation platform rollout in key regulated markets worldwide

Push Gaming debuts in Italy

24 March 2023
by iGamingCapital.mt

Content will be delivered via a direct integration

Brazilian esports organisation FURIA announces new base in Malta

21 March 2023
by Helena Grech

Furia’s new Mediterranean home is expected to be fully functional by summer

Pariplay expands into Ontario through Caesers Sportsbook & Casino partnership

21 March 2023
by iGamingCapital.mt

Wizard Games content first to go live in Canadian province via Fusion platform

See more