Kindred Mette Lorenzen

Kindred Group has promoted long-serving professional Mette Lorenzen to director of global customer service, she announced on Wednesday.

Taking to social media to share the news, she wrote: “I’m happy to share that I’m starting a new position as director of global customer service.”

Ms Lorenzen joined the Malta-based iGaming operator in 2012 as an account manager. She was then appointed as acquisition integration manager in 2015, and then head of customer service in 2017.

She served in this role till she was promoted to global head of customer service in October 2020.

Before joining Kindred, she worked for three years as customer service agent and team member at Bet24, which Kindred (then Unibet) acquired in 2012.

Her promotion comes soon after the company made another important internal promotion, with experienced iGaming professional Daniel Gambin promoted to director of player sustainability.

The position is a promotion from his previous role as global head of player sustainability at the company, which he had filled for over three years, since January 2019.

This was not his first stint at Kindred, however, and he served as head of player safety between February 2013 and June 2017, before joining Cerberus Technology as chief operations officer in July 2017.

Featured Image:

Mette Lorenzen/ LinkedIn

Continue Reading

Xace welcomes Megan Easey as new Chief Executive Officer

15 July 2025
by Adel Montanaro

Her recent appointment comes as Xace enters a new phase, expanding within Europe and speeding up product development for regulated and high-risk industries

Yolo Group appoints Lara Falzon as Chief Executive Officer of B2B brand portfolio

11 July 2025
by Sam Vassallo

'I’m thrilled to join Yolo Group during one of the most exciting periods in the company’s history'

Together Gaming Solutions plc announces early redemption of its 5.9% unsecure callable bond

9 July 2025
by Adel Montanaro

These bonds were originally issued in 2019 and scheduled to mature between 2024 and 2026

Celestar appoints Jacob Portelli as Business Development Manager

9 July 2025
by Adel Montanaro

He brings over four years of experience in the gambling and payments industry

See more