Another milestone for Gaming Innovation Group (GiG) has been achieved with the accreditation of ISO 20000 certification. For the last two years GiG has committed to investing in its service management framework to ensure that its processes and practices are aligned with international best practices.
A thorough review of the company’s management system, framework and practices was carried out to satisfy the requirements of the globally recognised ISO mark of quality.
Philip Curmi, director of service management at GiG, said “We believe that this certification is a testament to GiG being a top tier service provider, always striving to give the best level and quality of service to our partners. This achievement would not have been possible without the input, support and commitment from all of GiG towards these shared values.”
As an internationally recognised mark of quality, the certification awarded by the International Organisation for Standardization (ISO) and International Electrotechnical Commission (IEC) establishes the organisation’s effective management processes in accordance with international best practices. This certification recognises the company as a credible and trusted business partner with stakeholders and business partners. ISO certification endorses the entity’s global standards for business and trade and affirms the company’s ability to respond to increasing service demands demonstrating reliability and a high level of quality service.
Gaming Innovation Group (GiG) was granted a licence by the MGA and UK Gambling Commission. The company is headquartered and operates in Malta. It is listed on the Oslo Stock Exchange and on Nasdaq Stockholm. Through an affiliate marketing strategic growth programme, it has entered most areas of the iGaming supplier value chain. GiG recently acquired sportsbook provider Sportnco and in April 2020 it divested some of its consumer brands that include Rizk.com and Guts.com to Betsson. The company is also licenced in Sweden, Spain, Iowa (USA), Croatia and Latvia and is also GLI33, GLI16 and ISO27001 compliant.
Players who wish to withdraw any funds are to be referred to the MGA’s ticketing system.
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