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The Malta Gaming Authority (MGA) has published new regulations changing the way key personnel – called ‘post holders’ – will need to be hired by gaming companies that are licensed in Malta.

To summarise broadly, B2B (business to business) key functions have been reduced from nine to seven and B2C (business to consumer) key functions have been reduced from 15 to eight, but the job descriptions and key requirements for each role have become more comprehensive. 

This change will oblige iGaming companies to make a number of operational and human resources adjustments that are challenging, given the turbulent state of the employment market.

Two Maltese firms, AE Business Advisors and Exacta Solutions have announced they are joining forces to help support iGaming companies based in Malta implement the new rules.

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From left to right: Michael Spiteri Bailey, Chris Vella and Georg Sapiano

“We have been supporting the business community for more than two decades and, as compliance tightens, we can help them overcome the challenges that come with this development,” said Georg Sapiano of AE Business Advisors.

AE provides technical persons, who are already approved by the MGA, for the key regulatory roles that an iGaming company needs to fill and wants to outsource for a period of up to one year.

Chris Vella, co-founder and MD at Exacta Solutions added, “Our role is not to provide immediate and temporary relief, that is the role of AE. What we do is provide the outreach to the market where we have a large network, to find the right candidates for these roles: people who want to make a career out of this.”

The leader of AE’s iGaming Practice, Michael Spiteri Bailey thinks that the synergy will work particularly well for start-ups: “When a brand is in its early stages, it is relatively unknown on the market and potential recruits are unlikely to be attracted by the chance of a career there, preferring the more established players.“

Once a long-term candidate is selected, the applicant receives industry-specific training from a technical team: induction and guidance is provided to help the new post-holder transition seamlessly into his or her new role.

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