MGA launches closed consultation on amendments to responsible gambling rules

The Malta Gaming Authority (MGA) has launched a closed consultation with its licensees regarding proposed amendments to the Player Protection Directive.

As a result of further research conducted by the Responsible Gaming Unit, MGA will introduce more detailed guidelines to detect and address problem gambling and has invited licensees to give their feedback.

The consultation covers licensees’ obligations regarding their responsible gaming policies and procedures and the introduction of five markers of harm that must be considered by licensees when determining effective measures and processes to detect and address problem gambling. Provisions relating to real-money reinforcement and staff training have also been included in the proposed amendments.

The deadline for feedback is 14th October while the licensees have also been requested to submit a report detailing their procedures for holding player funds and winnings.   

It is being proposed that five markers of harm must be considered by licensees to identify the proposed  measures and processes.  Other proposed amendments include staff training and real-money reinforcement.   Licensees are invited to give their feedback with their submission.