Xtremepush, the leading provider of CRM and loyalty marketing powered by AI, has reinforced its focus on customer centricity by recruiting Stephane Durand as director of account management. 

Xtremepush has bolstered its talent pool with several top-tier hires, adding Morten Pedersen Tonnesen (chief growth officer), Alvaro Camargo (country manager Brazil) and William Morris (director of sales) to the team in the last six months. 

In his new role, Stephane will lead and manage Xtremepush’s global account management team which stretches across the UK, Ireland, Europe, US and LatAm. He will focus on developing and maintaining client relationships, identifying new revenue opportunities and driving customer retention and growth. 

Stephane brings more than 15 years of expertise from technology giants such as PayPal and Click Dimensions, where he gained a wealth of knowledge in building and managing small to large multi-country sales and Customer Success teams, as well as customer service and account management. 

This latest addition to the team demonstrates Xtremepush’s commitment to remaining a market leader in customer satisfaction. Stephane will support the company in ensuring its customers remain at the forefront of operations and feel empowered to get the best out of their products, as they continue to pursue further global growth. 

Tommy Kearns, CEO of Xtremepush, said: “We are pleased to add another dedicated expert to our company as we continue to launch a series of major partnerships and foster existing and new relationships.  

“Building our team with experience and talent is essential to driving continuous growth. We are pleased to have Stephane take the helm of our account management department, with his vast expertise set to greatly benefit our customers.” 

On his part, Stephane said: “I’m delighted to join Xtremepush’s talented team at this time of sustained global growth. Nurturing our partnerships has been the key to unlocking the successes of the last year and is at the centre of my new role. 

“Xtremepush is renowned for taking pride in delivering the best possible service to their customers and I look forward to leveraging my client-facing experience gained over more than a decade to deliver the best possible outcomes for our operator partners.”

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